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    When to outsource software testing for your company?
Article Content
  • Chapter 1.a. Tight deadlines
  • Chapter 2.b. Inexperienced team members
  • Chapter 3.c. Short-term projects
  • Chapter 4.d. Getting a fresh perspective

When to outsource software testing for your company?

In our previous discussion, we examined the advantages and disadvantages of outsourcing software testing. However, it’s important to note that outsourcing may not be the optimal choice in every situation. Here are some common scenarios where software testing outsourcing can be the preferred approach.

a. Tight deadlines

Let’s consider a scenario where your development team is nearing completion and the testing phase is fast approaching. After your research and development, you believe that releasing the application as soon as possible would yield the best results. However, your team lacks the necessary resources and skills to complete the testing within a tight timeline. Postponing the launch may help, but it could delay your return on investment and even adversely impact your perception with investors.

When to outsource software testing for your company

In such cases, outsourcing the software testing process can be the optimal solution. The outsourcing team will have the efficiency and expertise to implement the right workflow and provide high-quality testing within a shorter time frame, allowing you to meet your release goals without compromising on quality.

b. Inexperienced team members

As mentioned earlier, your team may lack the necessary expertise to conduct comprehensive software testing. If you were to try and close this skill gap by hiring a new tester, it would simply mean pushing back the product launch and delaying your return on investment.

Instead, opting for a software testing outsourcing provider can be a more efficient solution. They can equip you with a full team of experienced QA professionals to ensure a smooth product launch. You can simply hire the outsourced staff for the specific project where your team lacks the required skills. The outsourced team can then leverage their established testing methodologies and best practices to get the job done effectively and efficiently, without disrupting your timeline.

c. Short-term projects

Outsourced software testing services are also a great way to handle short-term projects that can be completed without hiring full-time employees. For example, if your team is developing an API for your CRM to connect with your customer service platform, this project will barely last a few weeks before it’s launched. All you need is a testing team to check if the API works properly, but you don’t have the talent.

Outsourced software testing services are a great way to handle short-term projects

Instead of using resources to interview, hire, and train new testers, you can simply get an outsourced software testing team. Once they’re done with your project, they are free to go, and you will be under no obligation to keep them on the payroll for projects they aren’t needed for.

d. Getting a fresh perspective

Gaining a fresh perspective can be tremendously beneficial, especially when working on an ongoing project. As your internal team has been immersed in the project for weeks, they may have become too close to the application to objectively identify its flaws. Your team members, being intimately familiar with how the application is intended to function and how end-users should interact with it, can inadvertently develop a degree of complacency. This raises the risk of overlooking certain bugs or usability issues.

In such scenarios, bringing in an outsourced team can be a wise decision. Since the outsourced QA professionals were not involved in the development process, they can approach the application with a fresh perspective. This allows them to recognize potential usability and functionality gaps that the internal team may have missed due to their familiarity with the project. Furthermore, the outsourced team’s detachment from the development work enables them to potentially uncover bugs that could lead to unpredictable user behavior. This external viewpoint can be invaluable in ensuring a high-quality, user-friendly application.

External viewpoint can be invaluable in ensuring a high-quality, user-friendly application

 

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